Assigning User Types and Mapping User Accounts
Who is this article for?Administrators managing users and mapping user accounts.
User Access is required.
User types are specific user roles, such as Learner, Basic Administrator, Professional Administrator, or Instructor which controls access and privileges within the platform.
1. User Types
User types in Ideagen Academy define the specific permissions and abilities each user has within the platform. When adding a new user, the list of available user types include:
| User Type | Description |
|---|---|
| Professional Administrator | Exclusive to Professional customers, this type adds administrators with additional privileges. |
| Instructor | Instructors can assess assignments and view reports but cannot create users or courses. This user type is primarily for those using assignments. |
| Basic Administrator | Designed for Basic customers, this user type adds extra administrators with limited privileges. |
| Learner | This type is for users who will only participate in courses. |
Note: User type settings cannot be customised within the platform.
| Permissions | Professional Administrator | Basic Administrator | Instructor |
|---|---|---|---|
| Add users | |||
| Edit a user's profile | |||
| Assign courses to users | |||
| Edit a learner's progress | |||
| Receive notifications about assignments | |||
| Mark assignments | |||
| Add/edit courses | |||
| Add/edit course content | |||
| Edit course files | |||
| Add/edit groups | |||
| Add/edit branches | |||
| Add/edit jobs | |||
| Add/edit locations | |||
| Add/edit audiences | |||
| Add/edit notifications | |||
| Add/edit announcements | |||
| Create/edit reports | |||
| View reports | |||
| Add/edit certificates | |||
| Edit branch settings |
2. Mapping User Accounts
In some cases, a user may require two separate accounts within the Academy, for example, to enable Administrators or Instructors to participate in courses as learners. The Mapped Accounts feature allows you to link these two accounts, making it easy to switch between them without the need to log in and out. Please note, you will need to have created a second account and logged in to both accounts, before being able to map the accounts together.''
Note: The following steps can be performed by the User or by an Administrator who logs in as the user using the Log in as User button from the Users dashboard.
Setting Up Mapped Accounts
- Log in to your primary Academy account (e.g., as an Administrator or Instructor).
- Click the User Options button in the top menu on the far right (usually displaying your initials or photo/avatar).
- Select My Account to access your user information.
- Click the Mapped Accounts tab.
- Click the Add Account button.
- Enter the username and password for the secondary account, then click Add.
- Once the accounts are mapped, you can easily switch between them by clicking the User Options button, where both accounts will be listed. Simply choose the account you want to use for seamless switching.
Note: When logged in as another user, you won't be able to utilise the mapped account feature for switching between accounts.