Moderating Discussions
Who is this article for?Administrators moderating discussions.
Administration access will be required.
To enhance learner engagement and facilitate the sharing of ideas and information, the Academy has a Discussion feature. This feature enables any user to initiate discussions and comment on courses, encompassing both Ideagen courses and those uploaded within your organisation.
Important: Discussions are not monitored by Ideagen. Administrators within each branch are tasked with reviewing user comments within their organisation. Administrators can also set up notifications to receive alerts whenever a user contributes to a discussion.
1. Moderating Discussions
As an administrator, you can edit or remove any topics/posts made by people within your organisation.
- To delete an entire discussion, open the course's discussion page, then click Delete, followed by Delete to confirm. Deleted discussions cannot be restored.
- To edit / delete a comment, open the discussion topic and beneath the comment, click the Edit or Delete button.
Note: Make sure you turn on the relevant notifications if you'd like to be kept informed about new discussion comments. Basic Academy customers will not receive notifications about new comments.
2. Notifications of New Discussions/Comments
By default, the notification to be informed about new comments is turned off. This means that neither administrators nor learners will be notified about new comments. Professional Academy customers can turn on the notification of new discussions. To turn it on:
- From the home page, click Notifications.
- Locate the message entitled Discussion Message.
- To activate the message, click its Edit button .
- You can then choose who is notified about new messages, and the information that is added to the notification.
- Click Update to save your changes and turn the message on.
For more information on this area, see Managing & Customising Notifications