Who is this article for?

Userswanting to learn more about customisation.

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This guide to Customisation FAQs is your go-to resource for tailoring your experience on the platform. Whether you're curious about personalising settings or customising features, this resource provides answers to enhance your journey in platform customisation.

1. Can I change the URL of the Academy?
2. Are there different languages available in the Academy?

3. Can I customise the emails which are sent to my users?

4. Further Reading

1. Can I change the URL of the Academy?

Yes, Professional Academy customers can have a customised URL to the Academy (e.g. mycompany.ideagenacademy.com). For details on how to do this, see Creating a custom URL.

You must create a custom URL if you wish to integrate the Academy with Q-Pulse. See Integrating Ideagen Quality Management (Q-Pulse) with Academy for more information.

2. Are there different languages available in the Academy?

Yes. Professional customers have the option to change the default language for their Academy branch (or sub-branches) in their Branch Settings.

It is also possible to change the default language of the Academy for specific users. When adding a user, simply select the required language from the language drop-down list.

Note: The language settings only affect the Academy platform, not the course content. All Ideagen content is available in English only.

3. Can I customise the emails which are sent to my users?

Yes, you can customise any of the email notifications. For details on how to do this, see Managing & Customising Notifications.

4. Further Reading

• Creating a custom URL
• Integrating Ideagen Quality Management (Q-Pulse) with Academy
• Managing & Customising Notifications